FAQ

GENERAL FAQ

HYROX is the fitness race for everybody. If you are at least 16 years old and want to take on the sporting challenge, you are welcome to HYROX! There are four different race formats to choose from, covering every fitness level. The race has no time limits and no qualification is required to participate. Did you know that our oldest participant is 77 years old and crossed the finish line with a smile on his face?

HYROX is growing rapidly around the world and new countries and cities are constantly being added to the calendar. HYROX is normally organized in large indoor expo venues to make sure we can host as many athletes as possible. With over 12.000m2 of fitness, HYROX would cover 3 soccer pitches!

That depends on your fitness level. The average finisher time last season was 01:32h. However, the race has no time limit: some finishers take 3 hours, while Hunter Mcintyre and Mikaela Norman hold the HYROX world record at 55 and 60 minutes respectively.

Open – take on the standard HYROX for a challenging but achievable race for everyone.

Pro – for the experienced racer, heavier weights make for a more challenging experience.

Doubles – find a partner and take on the challenge as a pair, running together but splitting the workload of the exercises.

Doubles Pro – Still with a partner but with heavier weights

Relay – come together with your friends or family and race the relay where each member of the team does 2 times 1 km and 2 workouts.

The divisions differ, apart from the number of athletes (single or team), in the weights and the number of repetitions of the movements in the individual workouts. The race course (8*1km) remains the same for each division. An overview of the requirements for each division can be found here.

Age group Singles

The age groups are determined by the age at the time of the event.

(1) U24 (16-24)
(2) 25 – 29
(3) 30 – 34
(4) 35 – 39
(5) 40 – 44
(6) 45 – 49
(7) 50 – 54
(8) 55 – 59
(9) 60 – 64
(10) 65 – 69
(11) 75 – 79
(12) 80 – 84
(13) 85 – 89

Age group Doubles

The division of the age groups is based on the average age of the two DOUBLES participants at the time of the event.

(1) U29 (16-29)
(2) 30-39
(3) 40-49
(4) 50-59
(5) 60-69
(6) 70+

Age group Relay

The classification of the age groups is based on the average average age of all team participants at the time of the event.

(1) U40
(2) 40+

HYROX includes a mix of eight 1km runs alternating with eight different workouts. The individual stations are: (1) SkiErg, (2) Sled Push, (3) Sled Pull, (4) Burpee Broad Jumps, (5) Rowing, (6) Farmers Carry, (7) Sandbag Lunges, and (8) Wall Balls.

The running course will lead around the workout stations. Depending on the location, athletes will run multiple laps to complete one kilometer. Both the running track and the individual workout stations are clearly separated from each other and the entrances and exits are clearly marked.

HYROX is accessible for everyone. Send our customer service team an email at info@hyroxau.com and together we will work out how we can adapt the race for you. Your score will be marked online to indicate that you have deviated from the current movement standards.

At each race, the top finishers in certain age groups will qualify for the World Championships, the ultimate HYROX showdown at the end of each HYROX Season. Qualification slots are given in proportion to the number of athletes taking part. The exact number will always be published the week of the race via our official social media channels for the respective event. If you have qualified for the World Championships, you will be sent a ticket invitation via the email you used to sign up. All qualified athletes will have 48 hours to claim their tickets. A starting place at the World Championships has, like the normal events, a ticket fee. A World Championships ticket is excluded from the regulations on rebooking. Any unclaimed tickets will be rolled down to the next athlete in line.After the 48h deadline, the second qualification round will start. This means that qualifying places that are not claimed will be given to the next athlete in the backlog procedure. The 48-hour deadline also applies here. If a spot is not claimed within the deadline, the starting place for the respective person will be forfeited.

Important: Please note that tickets are sent to each qualified athlete. In doubles, both athletes need to claim their ticket within the 48-hour window to secure their spot.

Note: There are no qualification spots for the HYROX Relay.

Starting from the 25/26 season, qualification spots for the HYROX World Championships of Fitness Racing will be limited to athletes competing in the PRO Division.

The only exceptions will be:

Regional Championships: Athletes competing to become the European, US, or Asia Pacific Champion in their age group will still be eligible to qualify through the Open Division.

60+ Age Groups: These athletes race with Open Weights at the World Championships and will continue to qualify through the Open Division.

Doubles Mixed: This category will continue to qualify under the same format as in previous seasons.

Spectators are welcome, because there is nothing better than starting in front of friends or family, right? The spectator area has been designed so your support can be close to you at almost every workout. Spectator tickets can be purchased online on the event page of the HYROX website or on site on event day unless sold out. (Only card payment will be accepted).

Spectator tickets sell fast so we recommend that you purchase your spectator tickets in advance online to avoid disappointment on the day.

Free Standard Admission is granted for children aged 12 and below, elderly aged 65 and above and persons with disabilities.

If you still haven’t found the answer to your question, check out our full FAQ HERE

Transfer / Rebooking Requests

You want to change or correct your booking or can’t find your ticket anymore?

Please contact the support of our new ticketing portal via the following link: https://australia.hyrox.com/support

Other Requests

If you have any other general questions, please contact our local customer service team at info@hyroxau.com

REGISTRATION & EVENT

You can easily register for an event online via the HYROX website. Here you will find an overview of all events offered in the current season.

Click here for detailed instructions on the registration process

For F45 HYROX Sydney (4-6/7/25), athletes are able to utilise their wristbands to watch other athletes compete across the entire race weekend.

Please note that from HYROX Perth (5-7/9/25) onwards, your race wristband provides access to the venue exclusively on the day of your scheduled race. If you wish to attend the event on any additional days, you will be required to purchase a spectator ticket.

HYROX is an official sport with global rankings and results. Please click here to view the competition rulebooks for the different divisions.

HYROX is the race for Every Body. We carefully designed the movements to be as accessible as possible.

At each event, Head Judges share responsibility for the 8 workout stations and the running course, ensuring that the event runs smoothly and that competition standards are maintained. They are supported by a large pool of judges who keep a close eye on the action at all times.

Each division has their own starting time slots. You will be able to check your start time here from the Wednesday before race day. It is recommended that you arrive at least 90 minutes before your start time in order to allow enough time to register and warm up.

All participants wear a timing chip around their right ankle, which is handed out at check-in on event day. The race course, as well as all workouts, are linked with timing technology, so that precise timing is guaranteed for each individual athlete. The finisher time and the exact split times of the individual workouts can be used to analyze your own performance afterwards and there is the possibility to compare yourself with other athletes worldwide and thus prepare even more specifically for the next race. This link will direct you to the “Results and Rankings” overview, sorted by the HYROX Seasons. Via the “SEARCH” button you can easily search for your final race times by entering your name.

Our Official Photography Partner Sportograf will follow you during your race to capture your performance on camera. Through facial recognition technology, you can download your digital photo package after the event as a souvenir of your HYROX Race!

If you have pre-purchased your Sportograf Photo Package, follow the steps below to redeem it. For those that haven’t pre-purchased Sportograf, you will have the opportunity to purchase your photos post-race directly on the Sportograf website.

How to Redeem Your Pre-Purchased Package After the Race

Photos are taken of all participants during the race. Since you’ve pre-purchased your photo package, there’s no need to worry about “activating” anything on-site. Simply follow these steps to redeem your photos for free, approximately 48 hours after the race.

Go to sportograf.com/en and search for the respective HYROX event.
Enter the email address you used for race entry and click “Send Validation Link.”
Check your inbox for the email titled “Validation successful – Search for your images now” and click “Validate and Search.”
Upload a selfie.
Select “Buy Foto-Flat.”
Enter your Sportograf Ticket ID (below the barcode on your receipt) at checkout to bring the total to £0.

Important: Make sure your Sportograf ticket is personalised to reveal your Ticket ID – if not, log in to your HYROX account, to complete it.

Click here for more information about purchasing your Sportograf package

Add “Race with a Friend” to your shopping cart when you place your order if you want to make sure you start with friends or family members at the same time (that means in the same starting wave). Whether it’s a head-to-head race or emotional support – Race with a Friend makes it possible! Important: You can start together with another athlete in the same starting wave, as long as you register for the same SINGLE division (not cross-gender). Only one participant has to pay the additional fee.

Click here for more information. 

Online registration for athletes closes on the Wednesday before event day at 6pm or may close earlier if sold out. It MAY be possible to register as an athlete on-site. However, we cannot guarantee that there will still be space in the desired division. Please register early to avoid disappointment. Only card payment will be accepted. Late entry prices apply.

The online spectator registration will remain open until the event day and will be available for on-site purchase. Only card payment will be accepted. Free Standard Admission is granted for children aged 12 and below, elderly aged 65 and above and persons with disabilities.

It is recommended that you arrive at least 90 minutes before your start time in order to allow enough time to register and warm up.

Have your e-ticket (barcode) on your cell phone (or printed out) ready for check-in. We will scan the code(s) and you will receive your timing chip. Please attach the transponder (timing chip) to your right ankle. Take care of it, if you lose the chip we will have to charge you for the loss. You MUST return the chip at the finish area after your race. You will also receive a race wristband. Please wear it during the race so that the judges can assign you the correct weights.

No there will not be an athlete briefing on race day.

The Technical Briefings for the Single and Doubles and Relay Divisions will be uploaded on our Youtube Channel. This technical briefing explains the rules of the race and is mandatory for all athletes. So please watch it carefully before the race.

There will be a hydration station on the race course as well as in the recovery area at the finish. For safety reasons, please do not take any private beverage containers onto the track.

For each division there will be an age group winner’s ceremony for 1st-3rd place on the podium with a winner’s flag. Each HYROX finisher will receive a finisher patch at the finish line. Neither flags nor patches will be sent by post after the event.

Please note that the following still applies for F45 HYROX Sydney however will NOT apply from HYROX Perth onwards. Please refer to the Flex Add-On FAQ section to review name change / refund policy based on if you have purchased the Flex add-on or not for the Perth race.


A) Can I transfer my ticket to a friend with no division change?

If you are simply transferring your ticket to a friend, you will be able to switch ticket holder hassle free, as long as you keep the ticket in the same Gender, Division and Event Location.

Please reach out to our ticketing support team (https://vivenu.com/support) with your request.

Please note changes are only possible when the event or desired division is not sold out.

You have until the deadline of 1 week (the Friday 6pm) before the Event Day to make any rebooking request.

Please note a processing fee for the change applies.
When modifying a ticket, the updated price applies.

B) Can I transfer my ticket to another event?

If you are unable to attend your race, then you are permitted to switch to a different event. Just make sure it’s not sold out, it’s taking place in the same year and everything else on your ticket stays the same (gender and division).

Please reach out to our ticketing support team (https://vivenu.com/support) with your request.

C) Transferring your own ticket to a new division OR
D) Transfer your ticket to a friend with a division change

Regardless of the reason, for the majority of the divisions, these changes will not be permitted anymore.

For more information on the above 4 options please click HERE.

Yes, click here for more information about joining our race crew.

crew specific questions? Contact us at volunteer@hyroxau.com

FLEX ADD-ON

If you have purchased the Flex Add-On, you can request a full refund directly via your account until 7 days prior to the race (07:59am) and a 50% refund until the day before your race (07:59am). Your refund will be processed automatically.

Returned tickets won’t be immediately resold after a refund. However, about 4 weeks before the event, any returned tickets will be made available for purchase. If you missed out on tickets during the initial launch, keep an eye out—you may have a chance to grab one last minute. Please note, the Flex Add-On won’t be available at that time.

Yes, add-ons such as Sportograf can be refunded as well if you have bought the Flex Add-On.

If you’ve purchased a Doubles or Relay ticket with the Flex Add-On, you’re entitled to one name change. To do this: 

  1. First, make sure the ticket is personalised with the original athlete’s name and details. 
  2. Once personalisation is complete, the option to “Re-personalise” will appear in your HYROX Account. 
  3. You can then update the ticket with the new athlete’s information. 

Important: Name changes can only be made after the ticket has been personalised.

The Flex Add-On is only available during the purchase of your athlete ticket. It remains available throughout the ticket purchase process, up until 4 weeks before the race. After that point, only regular tickets (without the Flex Add-On) will be available, until the race is sold out. It is not possible to book the Flex Add-On after the initial booking.

If you decide not to purchase the Flex Add-On, please note that ticket transfers, refunds, or name changes will not be possible after purchase. The Flex Add-On cannot be added after your purchase is complete. Additionally, transferring your ticket to another event is not available, regardless of whether you select the Flex Add-On. 

No, transferring to another event is not an option with or without the Flex Add-On.

Unfortunately, division changes are not allowed. If you purchased a ticket with the Flex Add-On, you can request a refund or change the name of your doubles partner, but the ticket must remain in the same division. This means the new partner must be the same gender as the original one. If you purchased a ticket without the Flex Add-On, we’re unable to offer any changes or alternatives.

No, we will not accept any exceptions.

Yes, the same rules apply. We highly recommend that gym owners, purchasing multiple tickets, purchase the Flex Add-On.

Yes, but you will be responsible for paying the fee for the Flex Add-On. If you would like to request a name change, you will need to contact Customer Services as this is not automatically available from your account.

TRAINING & RACE PREPARATION

If you’re training at home, follow us on Instagram @HYROXANZ to get all the insider training tips and tricks from us and some of our HYROX athletes from around the globe.

If you’re looking for somewhere to train, find your nearest HYROX Training Club HERE.

The Physical Fitness Test gives you an indication of your fitness level and an assessment of which division is suitable for you. Please note that there are no time limits for the HYROX Race and you can register for any division without qualifying. The P’F “T is only intended to help you decide which division to choose. The test is held in hundreds of gyms each season and consists of this workout:

1000m run (outdoors or on a treadmill at 2% incline).
50 Burpee Broad Jumps
100 Lunges
1000m Row
30 Hand Release Push Ups
100 Wallballs (6 kg men / 4 kg women)

There is even a separate P’F”T ranking for global benchmarking! Find your P’F”T here!

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